Payment Policy

Last Updated: August 9, 2026

At Customchicpod, we aim to provide a secure, simple, and convenient checkout experience for our customers.

Accepted Payment Method

We currently accept payments through Stripe, a third-party payment processing platform.

Stripe securely processes your payment information during checkout. Customchicpod does not need to directly handle or store your complete payment card details.

Payment Authorization

When you place an order, your payment must be successfully authorized before the order can be processed.

If a payment is declined or cannot be authorized, your order may not be completed. Please verify your payment information or contact your bank or payment provider if you experience a payment issue.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation containing your order details.

Please review the confirmation and contact us as soon as possible if you notice any incorrect information.

Payment Security

We take reasonable steps to help protect customer and payment information. Payments are processed through Stripe’s secure payment infrastructure.

For more information about how Stripe handles payment information, customers may review Stripe’s applicable policies and security information.

Refunds

If you are eligible for a refund under our Return & Refund Policy, the approved refund will be issued to the original payment method used for the purchase.

Customchicpod processes approved refunds within 7 days after the returned item has been received and the return has been reviewed. The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

Payment Questions

If you have questions regarding a payment or your order, please contact us:

Customchicpod
Email: support@customchicpod.com
Phone: +1 262-201-9016
Address: 592 Walden Ave, Buffalo, NY 14211, United States

Thank you for choosing Customchicpod.